NeSPaT - Making clinical research easier for you!

Service capabilities

Complete coverage of Ukraine with guaranteed high quality

Confidentiality and data security policy compliance (in accordance with GDPR, ISO 27001)

Detailed reporting in any needed form and format

Minimal involvement for CRO, Sponsor and Site staff

Simplicity and convenience of order placement in the Investigator’s Personal Account, or via phone/email

Own call center supporting clients, researchers and patients 24/7

Ability to integrate NeSPaT system with client’s software

Patient transportation in COVID-19 protocols

For CRO

Comprehensive logistics service (transportation, meals, accommodation, delivery of biomaterials, expense reimbursement, and more)
Patient satisfaction due to the convenience and quality of the service
Thorough preparation and control of patient transportation
Guaranteed and timely delivery of patients to the research center
Site staff are relieved from inefficient tasks thanks to service accessibility and comfort
Deep expertise in logistics optimization
“Yes” respond to any request
Minimal involvement of CRO staff
As a result: increased patient recruitment and retention rates, improved data accuracy

For Sponsors

Thorough preparation and control of patient transportation
Guaranteed and timely delivery of patients to Site
Researchers are relieved from inefficient tasks thanks to the accessibility and comfort of the service
Patient retention driven by satisfaction with service quality
Deep expertise in logistics optimization
“Yes” approach to solving any issues
Prevention of non-target expenses in organizing patient logistics
Guaranteed quality of the final service (complete geographical coverage, 24/7 availability, high-standard vehicles, etc.)
As a result: increased patient recruitment and retention rates, improved data accuracy

For Site networks, SMO and research centers

Patients are guaranteed to arrive on time at the site
Eliminating the risk of missed visits
Fast, simple, and secure process for ordering patient transportation and other services
Orders can be placed through various channels: Investigator Portal (IP), phone, e-mail, and messengers
Option to receive orders directly from patients (with prior approval from the investigator and CRO)
Convenient, simple, and user-friendly Investigator Portal
Significant reduction in site staff involvement in organizing patient transportation
Accelerated patient recruitment and improved retention in the study

For Global Patient travel (care) companies

We offer ready-made solutions in regions where organizing patient transportation is challenging
No issues or reputational risks due to high-quality service
We handle all the work for you – you only need to review the report and receive the income
We provide a comprehensive solution that combines multiple diverse services (transfers, train, air, and bus tickets, accommodation, meals, patient expense reimbursement, etc.)
Compliance with safety and data confidentiality requirements (GDPR, ISO 27001 certification)
NeSPaT quality increases both the volume and total number of patient transportation orders
Speed and flexibility in decision-making and implementing changes
Today – outsourcing; tomorrow – joint projects and expansion into new markets

For Patients